This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.filteredbeauty.com.au (the “Site”).

Personal information we collect
When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

By subscribing to Filtered Beauty text notifications, you agree to receive automated marketing text messages from us about our products and services at the phone number you provided when you subscribed, and that the messages may be sent via automatic telephone dialling system or other technology. Message frequency is recurring. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP, END, CANCEL, UNSUBSCRIBE or QUIT to opt-out and HELP for customer support. You may receive an additional text message confirming your decision to opt-out.  You understand and agree that attempting to opt-out by any means other than texting the opt-out commands above is not a reasonable means of opting out.

Sharing your personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Minors
The Site is not intended for individuals under the age of 16.

Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@filteredbeauty.com.au or by mail using the details provided below:

Filtered Beauty
[Re: Privacy Compliance Officer]
Filtered Beauty, 80 Erindale Road, Balcatta WA 6021, Australia

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

What is Hard Water?

In Australia, hard water is a problem for about 90% of households. Our water comes from different places like rivers, dams and underground reservoirs, and as it travels and gets treated, it picks up minerals and metals along the way. Water
companies use chlorine and other products to clean it up, but that makes it worse. When the water gets heated in hot water systems, it can make the mineral and metal levels even higher. Plus, the copper pipes used in plumbing can add more copper and lead to the mix. All these nasty things, including fluoride, magnesium, calcium, aluminum, pesticides and more, can mess with your hair, skin and overall health.

How Hard Water affects you?

Hard water isn't great for your hair and skin. It can leave your hair dry, brittle and kind of lifeless, especially if you're blonde, you might even notice some weird yellow or brassy tones. Plus, it could make your hair fall out more and your scalp feel super dry. Showering with hard water can leave this gross
residue on your shower and make your skin feel all dehydrated, itchy and tight
afterward. It might even mess with your skin, giving you eczema, psoriasis or hives because of all the minerals in it. And, oh yeah, it could speed up the aging process too. It's not just about looking though; hard water can mess with your health too, making asthma or breathing problems worse and irritating your eyes. So yeah, hard water? Not the best!

How does Filtered Beauty help?

Our shower filters come with an advanced 15-stage filtration process, getting rid of not just the toxins and chemicals we just talked about, but also pumping in beneficial minerals and Vitamin C. With KDF 55, Calcium Sulfite, Activated
Alumina, Activated Carbon and High Chlorine Balls working together, they ensure the highest level of filtration possible, removing over 95% of chlorine, as well as cutting down on heavy metals, chemicals, pesticides... And the added vitamins and minerals like Zeolite, Vitamin C, and Tourmaline? They give your
hair and skin a boost, bringing back their natural vitality. Especially Vitamin
C, known for keeping your skin firm and youthful, tackling skin issues,
dryness, lines, wrinkles and kickstarting collagen production. It's basically
like an anti-aging superhero!

After two years of asking for a bath alternative, we have finally launched our bath tablets, specially designed to remove chlorine from your bath water. They are perfect for the whole family, especially those dealing with eczema. Chlorine can be harsh on the skin, often aggravating eczema and other skin conditions.
Our organic bath tablets neutralise chlorine, creating a gentler bathing environment that helps soothe irritated skin and prevent flare-ups. By reducing the chemical load in your bath water, these tablets allow everyone, from your
little ones to adults, to enjoy a relaxing soak without the worry of triggering eczema or causing dryness.

Have to see it to believe it?

Wondering whether Filtered Beauty will work for you? See the transformative results for
yourself! With over 12,500 satisfied customers and recommendations from hairdressers and skin clinics across Australia, why not give it a try? Achieve the radiant, glowing look you've always wanted with Filtered Beauty.